Internal and External Communications

Communications Within Businesses

 

Internal communication
Is when people in a business have to communicate with others in the same business organisation. People like colleagues,superiors, manegement, directors and subordinates.
For example a supervisor tells his or her team members else where about the day's work schedule, or the finance manager explaining the accounts to members of the board.


External communication
Is when people from one  business communicate to another business.
 It is a communication with external parties that have interest in your organisation. Meaning communication between customers, suppliers, financial institutions and government agencies.
External communication is important to a business because no business is self-sufficient.
It needs to interact with other businesses and people in order to be successful in a business

For example: Orders for goods from suppliers or requests for information from customers are called external communication.